Reference

Legal terms for your dojo77 account

dojo77 keeps its Legal terms close to the account steps, payment records and access rules you need before entering the lobby.

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dojo77 Legal terms for your dojo77 account
LEGAL CONTACT

Three routes for policy questions

A clear contact route helps when a Legal question affects your account, wallet record or access request. We ask you to contact us from the same account email or verified phone where possible, then include the relevant transaction reference or policy point. That gives our support team enough context to separate a payment-status question from a request about personal data or account terms.

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Account terms

Ask us about registration details, phone verification, account ownership or an access decision. Include your account identifier and the section of the Legal notice you are asking about so we can respond to the correct policy point.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the receipt reference and date through our account support route. We can then check whether the payment record matches your account details.

Privacy requests

Use the same support route to ask about stored account data, cookie choices, correction requests or account closure. We may ask for a phone verification step before discussing personal records linked to your dojo77 account.

DATA PRACTICES

How we handle six legal safeguards

Legal protection is practical when you can see what happens to your account details after each action.

Data handling

We use registration details, verified phone data and account activity to apply the Legal terms and investigate account requests. Payment references from DANA, OVO, GoPay and QRIS are used to match a transaction with the account record.

Cookie choices

Cookies can keep your selected session and help us recognise the device path from login to the lobby. You can adjust browser cookie settings, although refusing necessary cookies may interrupt account access or return you to verification.

Account security

We use phone verification before account access and may ask for an additional ownership check when a device, payment reference or account detail changes. Never send a wallet PIN or password in a support message.

Record retention

We retain account, payment and support records for the period needed to apply the Legal terms, resolve disputes and meet applicable local obligations. When a record no longer serves those purposes, our handling follows the relevant retention rule.

Policy owner

Our account support team receives first-line Legal questions and can route privacy or access matters to the person responsible for that policy area. Include your account email, verified phone and request type to avoid needless back-and-forth.

Change requests

You can ask us to correct account details, explain a stored record or review a policy decision through the account support route. We may verify ownership first, then confirm what can be changed and when the update takes effect.

Answers before you open an account

These Legal answers cover the searches we hear most often from people checking dojo77 before creating an account. They address eligibility, personal data, payment records and contact steps without replacing the full account terms. If your situation is unusual, send the exact question through our support route and we will direct it to the relevant policy area.

The dojo77 Legal page covers account conditions, access rules, privacy handling, cookies, payment records, security checks, retention and requests to correct or explain data. It also sets out how to contact us when a policy decision or account detail needs clarification.

Access depends on local law. You are responsible for checking whether this type of service is permitted where you are located in Indonesia. We may request phone verification and accurate account details before access, and we can restrict an account when eligibility cannot be confirmed.

DANA and QRIS references help us match a payment record with your account and investigate a receipt or status question. We may also handle OVO, GoPay, bank transfer and virtual account records for the same purpose. Do not send wallet PINs to support.

We may keep registration details, verified phone data, account activity, payment references and support correspondence needed to apply the Legal terms. Retention depends on the purpose and applicable local obligations. You can ask which record concerns you and request correction where appropriate.

Contact our account support route from the same account email or verified phone where possible. State whether you want a correction, explanation or deletion request, and identify the affected record. We may verify ownership before confirming the available change and its timing.

Phone verification helps us confirm that the person requesting account access or a data change controls the registered account. We may repeat that check after a device change, payment mismatch or unusual request. This step supports the Legal account rules and protects personal records.

Use our account support route and include your account identifier, verified phone and the wording or section that prompted your question. If the matter concerns local eligibility, access depends on local law; our team can explain the account process without deciding local legal status for you.

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